Unlike a traditional website login, your Rabby password exists only on your specific device. Rabby never receives or stores your password, which ensures that you are the only person who can unlock your wallet.
If you forget your password, you will need to reinstall or reset Rabby Wallet to create a new one. After reinstalling, you can set up a new password and restore your wallet addresses using your Seed Phrase or private key.
Understanding how Rabby Wallet uses passwords
Rabby Wallet is a self-custodial wallet, meaning you are in full control of your wallet's security. Unlike cloud-based apps that store your username and password, Rabby does not save your password or keep any copies. Instead, the password is used to:
Lock and unlock the wallet.
Encrypts locally stored data on your device.
This design ensures that only you have access to your wallet's sensitive information. However, this also means that if you forget your password, Rabby cannot retrieve or reset it for you.
Important notes about passwords
One password per installation: Each instance of Rabby (e.g., on your mobile device and your browser extension) has its own password.
Passwords are not tied to your wallet address: The password is local to your device. Your funds remain secure on the blockchain as long as your Seed Phrase is safe.
Your Seed Phrase is key: Always back up your Seed Phrase securely. It's the only way to recover your wallet if you lose access or forget your password.
How to reset Rabby Extension
If you have forgotten your password, you can reset the Rabby Extension. This allows you to keep some settings while removing sensitive data that was encrypted by the old password.
What will be deleted and unrecoverable: Seed Phrase and Private Key
What will be kept:
Imported Hardware Wallets and Safe Wallets
Contacts and Watch-Only Addresses
Whitelist Settings and Signature Records
How to reset:
1) On the Rabby lock screen, click the Forgot password? button. (If you use biometrics, select Unlock with password first to see this option).
2) Type RESET in the box to confirm and proceed.
3) Set up a new password and re-import your Seed Phrase or private key.
Rabby Mobile
The Reset feature is currently unavailable for Rabby Mobile.
To create a new password, please uninstall and reinstall the Rabby Mobile app to start fresh, then restore your wallet using your Seed Phrase or private key.