Official Guides

Connecting your wallet is an essential step when interacting with various Dapps. Rabby works smoothly with every Dapp across EVM chains.

1. Locate the Connect Wallet button on the website you want to use.

2. Select Rabby Wallet from the list of available wallet options. A pop-up window from Rabby will appear.

- If the Dapp doesn’t list Rabby Wallet as an option, select MetaMask. A Rabby pop-up will appear, allowing you to connect.

- If the Dapp doesn’t have either a Rabby Wallet or MetaMask option, it will likely provide a browser wallet option. You can proceed by selecting that to connect.

Does Rabby conflict with MetaMask?

No worries! Rabby offers an easy way to switch between Rabby and MetaMask.

When you need to use MetaMask, just flip to MetaMask. You’ll see a message saying “MetaMask is in use and Rabby is banned.” After this, refresh the website to activate the change.

Note: If you’re unable to connect to MetaMask even after flipping, this may be due to conflicts with other browser extensions. Simply disable those extensions and refresh the page. If you only have Rabby and MetaMask enabled, there will be no conflicts!

Why can’t I connect to Rabby Wallet with many Dapps?

Rabby Wallet is widely supported by most Dapps.

If you’re unable to connect to Rabby Wallet, it may be due to interference from other extensions installed in your browser. Some wallet extensions can conflict with each other. Try disabling other extensions or using separate browser profiles, then refresh the website to resolve the issue.

At Rabby Wallet, we’re always working to improve and expand our supported assets and networks. We encourage our users to contribute by submitting proposals for data improvements.

If you’d like to see a new token, NFT collection, EVM chain, or DeFi asset integrated into Rabby Wallet, we welcome your input! Simply submit your proposal using the following link:

Submit a Proposal

Your feedback helps us continue to enhance the Rabby Wallet experience for everyone.

Supported Chains

Rabby Wallet supports all EVM-compatible networks.

We have integrated 110+ networks and continue to expand our list. With these networks, Rabby offers advanced features such as portfolio tracking, transaction simulation, security engine, and approval revoking.

To see the complete list of integrated chains, simply navigate in the Rabby extension to: More > Integrated Chains.

For testnets and networks that are not yet integrated, you can still access them by adding a custom network through: More > Add Custom Network.

Supported Tokens

Rabby Wallet supports all tokens on EVM-compatible networks.

With Rabby, you don’t need to manually import each token. Rabby automatically displays one of the largest selections of tokens across EVM networks, giving you access to a vast range of assets across multiple chains as soon as you import your address—no extra steps needed.

Additionally, with the largest number of protocols supported, Rabby automatically displays your DeFi assets, such as liquidity pools (LPs), lending positions, staking, and more.

If a token isn’t automatically displayed, you can manually add it as a custom token by searching for its contract address.

When you submit a transaction on the blockchain, part of the gas you pay acts as a bid to get your transaction processed faster. While Rabby Wallet suggests a gas fee to help speed up your transaction, using a low gas price might cause a long wait.

You can see if a transaction is pending from the homepage or in More > Signature Record. You can either wait until the network processes the transaction at the current gas price, or you can speed it up or cancel it.

Speed up a transaction

Click the "Speed Up" button, and Rabby will automatically create the same transaction with a higher gas fee. You only need to confirm the transaction. This will help process the transaction faster. Since it uses the same transaction nonce, you won’t have to pay for gas twice.

Cancel a transaction

1. Quick Cancel

This option will be available only if your transaction has not been broadcast yet. It won’t incur any gas costs.

2. On-chain Cancel

When you select this option, Rabby will automatically create a new transaction to replace the original one. This transaction will have no value but will use a higher gas fee to speed up the process. Rabby will set the correct nonce for the cancellation, so you don’t need to adjust anything. You only need to confirm the transaction.

Please note: A cancellation can only be attempted if the transaction is still pending. Transactions that have already been confirmed cannot be reversed.

Transaction is still pending despite selecting a high gas price

In some cases, a transaction may get stuck or remain pending despite selecting a higher gas price. If this happens, go to More > Clear Pending to reset your local data and remove the pending transaction display. Then, submit a new transaction on the same network to replace the pending one.

If you see the error “replacement transaction underpriced,” increase the gas price and ensure the “Max Priority Fee” matches the gas price.

We understand that mistakes can happen—whether it’s sending funds to the wrong address, choosing the incorrect network, or any other transaction error. However, due to the nature of blockchain technology, transactions on the blockchain are irreversible. Once a transaction is confirmed, it is permanent and cannot be modified, canceled, or reversed by Rabby or any other party.

You can only cancel a transaction if it is still pending. Once the transaction is completed, however, it cannot be reversed.

What Are My Options if I Made a Mistake?

If you’ve sent funds incorrectly, you may consider contacting the recipient or the receiving platform to see if they can return the funds by initiating a new transaction.

1. Click on the Swap button on the main screen and choose the network you want to use.

2. Select the tokens you want to swap from and to.

3. Enter the amount of tokens to swap. Rabby will automatically fetch the best available quote within a few seconds.

4. Review the quote, paying attention to Estimated Amount. This is the amount you will receive from the swap.

Additional info:

- Slippage tolerance: Rabby sets a default slippage tolerance to minimize transaction failures and losses, but you can adjust it if needed. Slippage occurs when the price changes between submitting the transaction and its confirmation.

- Price Impact: This warning will only appear if the swap will result in a significant loss due to low liquidity or large trade size. If you see a warning of price impact, it means you will suffer a great loss from the swap. Reconsider the swap unless you’re willing to accept this loss.

5. After reviewing, confirm the swap by clicking Approve and Swap. You will also see the estimated gas fee. With one confirmation, you can approve and complete the swap in a single step.

6. Once the transaction is completed, it will appear in your transaction history.

Rabby Wallet integrates over 110 chains, but Rabby Swap and Bridge is currently available only on select networks.

If a network is supported, you’ll be able to choose that chain within the Rabby Wallet app to proceed with your swap.

Our team is actively exploring options to expand Rabby Swap and Bridge to more networks. When new networks are added, they will automatically appear in the available selections.

Staying safe in the crypto world requires a combination of vigilance and good habits. Here are the best practices to protect your wallet and assets:

Keep your Seed Phrase and private keys secure

Your Seed Phrase and private keys are the most sensitive parts of your wallet.

• Never share them with anyone or enter them on websites, apps, or messages.
• Avoid copying and pasting them, as clipboard data can be exposed to malicious software.
• Store them offline in a secure location, such as a hardware wallet backup or a written note stored in a safe place.

Check your approvals regularly

Approvals give smart contracts or Dapps permission to access or transfer your tokens and NFTs.

• Revoke approvals for contracts you no longer use or don’t recognize.
• Rabby makes this easy with its Approval feature. Review your approvals weekly or after each transaction.
• Act immediately when Rabby flags a risky or malicious approval.

Unchecked approvals can lead to unauthorized transfers. Regularly reviewing them ensures your assets stay safe.

Avoid connecting to untrustworthy websites

Be cautious about the websites you connect your wallet to.

• Rabby flags known phishing sites to protect you from scams.
• Rabby provides credibility insights about websites. You’ll see factors like whether the website is listed on trusted platforms (e.g., CoinMarketCap, DeFiLlama) and its popularity.

Websites with low credibility are often scams, and we recommend avoiding them. However, newly launched websites may also show low credibility because they haven’t yet built a strong reputation. In such cases, carefully evaluate whether you trust the website before deciding to connect your wallet.

Examine every signature before signing

Always make sure that what you’re signing matches what you expect to sign. You need to understand what you’re doing and the consequences of the transaction.

• For example, if you’re claiming an airdrop, you should not be signing a transaction that transfers your valuable tokens to an unknown address. This indicates a scam. In such cases, reject the transaction and disconnect from the Dapp.
• Rabby’s transaction page helps you understand what you’re signing by clearly showing details like balance changes or the contracts you’re interacting with.
• Gasless transactions aren’t always safe. For instance, “permit” transactions often don’t require gas but can be used by malicious websites to trick you into giving approvals for your valuable assets. Rabby decodes such transactions and helps you understand them with ease.
• When you sign transactions, Rabby scans for potential risks and displays a warning if any are detected. If you see any risk, stop and review it.

Take a moment to carefully review all transaction details and avoid signing anything unexpected or suspicious.

Use the Whitelist feature for trusted addresses

Rabby’s Whitelist feature allows you to add trusted addresses. Once enabled:

• You’ll need to re-confirm transactions to non-whitelisted addresses by entering your password.
• This extra layer of security prevents accidental transfers to unknown addresses.

While the Whitelist feature provides added convenience and security, it does not block unauthorized transactions initiated by someone else if they have access to your private key or Seed Phrase. Stick to your trusted list to minimize risks and always safeguard your private keys.

By following these best practices and leveraging Rabby Wallet’s security tools, you can confidently navigate the crypto world while keeping your assets safe.

Ensuring your wallet’s safety is crucial to protect your assets. Sometimes, you might feel concerned after visiting a suspicious website, interacting with an unfamiliar Dapp, or noticing unusual activity. It’s natural to want reassurance that your wallet is still secure.

If you’re worried, follow these steps to check your wallet:

Review your transaction history

The most important step is to thoroughly review your transaction history. If any funds were lost, there will always be a transaction record showing where the assets went. If you don’t see any unauthorized transactions, your funds remain secure.

Look for any activity you don’t recognize, such as unexpected token transfers or withdrawals. If you notice anything suspicious, take immediate action by revoking approvals or transferring your funds to a secure wallet. You can also contact Rabby Support—we’ll help you understand what happened and explore possible solutions.

Check for suspicious approvals

Use Rabby Wallet’s Approval feature to review contracts you’ve authorized to access your assets. Revoke approvals for any contracts you no longer need or recognize.

Managing approvals regularly minimizes the risk of unauthorized access to your wallet.

Recall if your Seed Phrase or private key has been shared

Think carefully: Have you ever shared your Seed Phrase or private key with anyone or entered it on a website, app, or message?

If your Seed Phrase or private key has been exposed, your wallet is at serious risk. In this case, transfer your funds to a new wallet immediately. Make sure the new wallet’s Seed Phrase is stored securely and never shared.

Stay vigilant

Regularly reviewing your wallet and following these steps can help ensure that your assets remain safe. Rabby Wallet’s advanced security tools make it easier to monitor and protect your wallet. Stay proactive to keep your crypto secure.

Rabby Wallet is designed to give you full control over your digital assets. As a self-custodial wallet, Rabby doesn’t store your private keys or funds—you do. This means your crypto is completely yours to manage, providing unparalleled freedom and security.

However, this also means that protecting your wallet is entirely in your hands. In the crypto world, where transactions are irreversible, staying vigilant is crucial to avoid scams and malicious actors looking to exploit unsuspecting users.

Rabby Wallet equips you with advanced security features to help you stay safe. With a bit of caution and the right practices, you can explore the crypto ecosystem confidently.

Don't share your Seed Phrase and private keys

Your Seed Phrase and private keys are the keys to your wallet. Anyone who has them can access your funds and send tokens from your accounts.

Never share them with anyone—this includes the Rabby team or anyone claiming to represent us. Rabby will never ask for your Seed Phrase or private keys. If someone does, refuse to share them, whether it’s through websites, apps, or direct communication.

If you have a significant amount of tokens, consider using a hardware wallet.

Hardware wallets, often called ‘cold wallets,’ are disconnected from the internet most of the time, keeping your private keys safe from online threats. Transactions can only be authorized with the physical device, adding an extra layer of protection.

Always verify official sources

Scammers often create fake websites, apps, and social media profiles that mimic official ones to trick users into revealing sensitive information or transferring funds. Always double-check URLs, domain names, and official communication channels before interacting. If you’re unsure, cross-check announcements and links from verified sources like the project’s official website or social media channels.

For Rabby Wallet, ensure you’re downloading the wallet only from our official website https://rabby.io/

Watch out for unknown strangers

If someone you don’t know messages you or replies to your posts about wallet issues, be cautious. Scammers often pose as helpful individuals, claiming to have had similar problems resolved by a certain “solution” or person. They might also impersonate community moderators or support staff.

Always verify through official channels and never share your Seed Phrase, private keys, or sensitive wallet information with anyone.

Be cautious of enticing offers and false promises

Scammers often prey on users by offering deals that sound too good to be true, such as doubling your money if you send funds to a specific address or guaranteeing massive returns in a short time. These tactics are designed to exploit trust and urgency. Some may even use fake job offers or promotions to lure victims into sending funds or sharing sensitive information.

Always question offers that require upfront payments or wallet access, and prioritize verifying information through official sources. Trust your instincts—if something feels off, it’s better to avoid it.

By staying vigilant and leveraging Rabby Wallet’s security features, you can navigate the world of crypto safely and confidently. Your assets are always best protected when you take the right precautions.

Due to the nature of blockchain, it’s not possible to permanently delete an address from the blockchain. However, if you no longer want to use Rabby Wallet, you can simply uninstall it.

Rabby Wallet is a non-custodial wallet, meaning we do not have access to your wallet, its Seed Phrase, or private keys. These are stored securely and privately on your device. When you uninstall Rabby Wallet, all locally stored data will also be removed.

Your ETH addresses are permanent and can’t be deleted, but you can forget or abandon them if you no longer wish to use them.

Delete an address in Rabby Wallet

If you want to remove an address from Rabby Wallet:

1. Go to More > Manage Address.
2. Click the Delete button next to the address you want to remove.

If you delete all addresses associated with a Seed Phrase, you will have the option to “Delete the Seed Phrase” as well.

Important: Before deleting an address, ensure you have backed up your Seed Phrase. If the Seed Phrase is not backed up, you will not be able to recover the address later, and Rabby Wallet cannot assist in retrieving it.

Important: Rabby Wallet will NEVER ask for your Seed Phrase or private key. If someone does, they are trying to scam you.

Contact Us via DeBank Direct Message

To speak to a member of the Rabby team, send us a message at https://debank.com/hi/0a110032

Our support team strives to respond promptly during active hours (UTC+8) on weekdays. We’ll get back to you as soon as possible.

Alternative Contact Methods

If you’re unable to reach us via Debank, you can also contact us through the following channels:

1. Support Email: You can email us at support@rabby.io
2. Discord: Join our Discord community https://discord.com/invite/seFBCWmUre

Please be cautious when using Discord, as it is a public platform. Only trust those with admin or moderator roles. Be sure to check the announcements in the #read-faq-first channel before proceeding.

The admin team will never:

- Ask for your Seed Phrase or private key.

- Send you a direct message or friend request first.

- Invite you to join any new Discord group.

If you receive suspicious messages or links from other users, do not click on them.

Especially DO NOT click the links sent by other users.

Stay Safe

Please be aware that Rabby does not use other support channels, such as Telegram groups. Any communication claiming to be from Rabby via platforms like Telegram is likely a scam.

If you are unsure whether a message or contact is legitimate, verify it by reaching out to us through the official channels listed above.

Rabby Wallet does not store your password, as it is a self-custodial wallet designed to prioritize your security and privacy.

If you forget your password, you’ll need to reinstall Rabby Wallet to create a new one. After reinstalling, you can set up a new password and restore your wallet addresses using your seed phrase or private key.

Understanding how Rabby Wallet uses passwords

Rabby Wallet is a self-custodial wallet, meaning you are in full control of your wallet’s security. Unlike cloud-based apps that store your username and password, Rabby does not save your password or keep any copies. Instead, the password is used to:

1. Lock and unlock the wallet.
2. Encrypts locally stored data on your device.

This design ensures that only you have access to your wallet’s sensitive information. However, this also means that if you forget your password, Rabby cannot retrieve or reset it for you.

Important notes about passwords in Rabby Wallet

One password per installation

Each instance of Rabby Wallet (e.g., on your mobile device, desktop app, or browser extension) has its own password. If you use Rabby Wallet across multiple devices, you’ll need to remember the password for each installation.

Passwords are not tied to your wallet address

The password is local to your device. Your wallet and funds remain secure as long as your Seed Phrase is safe.

Your Seed Phrase is key
Always back up your Seed Phrase securely. It’s the only way to recover your wallet if you lose access or forget your password.

If you encounter the “Replacement transaction underpriced” error, it means there is a stuck or pending transaction that requires a replacement. This guide will help you resolve the issue and proceed with your transactions.

Set a higher gas price

The simplest solution is to set a higher gas price for the replacement transaction.

1. Hover on the gas settings and select Custom.

2. Enter a higher value for Gas Price.

This adjustment should allow the replacement transaction to be processed and clear the error.

If you’re still seeing the same error, increase the Gas Price further and ensure the “Max Priority Fee” matches the gas price you’ve entered.

In Rabby Wallet, you can add any public address as a watch-only address to monitor its wallet activity or track its portfolio.

Why can’t I sign with a watch-only address?

If your wallet was imported using only its public address, it will be added as a “watch-only” address.
To control the wallet and make transactions, you must verify ownership by importing its seed phrase or private key.

Why do I see a watch-only address in Rabby?

When transferring tokens to other addresses, you might see an alert saying “Not on address list. Add to contacts.”

If you clicked “Add to contacts,” the address was added to your contacts and categorized as a “watch-only” address.

How do I transfer funds out of a “watch-only” address?

Even though you can see the balance and transaction history of a watch-only address in Rabby Wallet, you cannot transfer its funds unless you own the address. Ownership is verified through the Seed Phrase or private key. Without these, the funds are not accessible to you. Rabby Wallet displays watch-only addresses to help you track activity, but it does not grant control over them.

What happens if I transfer funds to a “watch-only” address?